Strategic Plan

Mission

To partner with older people in our community with an aim of improving their lives and wellbeing, enriching the Catholic Church’s commitment to Spirituality and Family.

Vision

To promote the dignity, life and spirituality of older people through compassion, integrity and connection to community.

Values

Respect

We promote kind and sincere interactions.

Compassion

We understand and value emotions and experiences

Dignity

We recognise and respect individuality.

Honesty

We value integrity and transparency.

Quality

We strive for excellence and continuous improvement.

Professional

We ensure ethical principles influence our workforce and volunteers.

Strategic Priorities

Priority 1:

Delivery of person centred care and services

The older person is placed at the centre of care and is supported to make choices in how they want their care and supports delivered.

Priority 2:

Build an engaged and skilled workforce

Engage and retain workforce and volunteers through measurable outcomes, efficient systems and consistent processes.

Priority 3:

Use best practice clinical care

Clinical care is  based on high-quality evidenced based practice to ensure clinical goals for older people are met.

Priority 4:

Support sustainable growth

Promote a growth business strategy for Home Care for improved access to services for older people in the community.

Priority 5:

The service environment meets the needs of older people

Capital budgeting and capital improvement plans are developed to ensure the infrastructure continues to meet the needs of older people.

Priority 6:

Strengthen our governance expertise and systems

Improve systems and processes to ensure they are robust, systemic and support the workforce to deliver high quality and safe care services.

Click here for a downloadable version of our Aged Care Operations Strategic Plan for 2024-2029